Careers at Energetiq

Energetiq is a small, growing company introducing breakthrough products using our patented laser-driven light source technology.

Logistics Coordinator

Position Summary

Direct responsibility for coordinating sales orders, export compliance, shipping, and repair processing.

Key Responsibilities

Sales Support

  • Verify customer purchase orders match price and terms as specified in our quotations or in our price list for standard products.
  • Review customer purchase orders for completeness and accuracy. Coordinate with Sales to resolve any omissions or inaccuracies.
  • Confer with scheduling, for made-in items, and purchasing, for bought-out items, in order to obtain proper lead times for new orders.
  • Initiate purchase orders for bought out items on new orders.
  • Enter Sales orders into SysPro within 24 hrs of receipt.
  • Maintain electronic filing of all sales related documents and paperwork.
  • Send order acknowledgements to customers once all information is verified as correct and lead time is established.
  • Verify export compliance on ‘Do not ship’ list for each end-user order using Visual Compliance system. Screen Distributors and large OEMs quarterly
  • Communicate with Hamamatsu via CMS daily.

Service Support

  • Set up sales orders and jobs, Post Labor for new RMAs.
  • Update service tracker with status and shipping information.
  • Maintain service WIP and attend bi-weekly WIP meetings.


  • Coordinate with manufacturing and schedule shipments to achieve > 98% on time delivery.
  • Perform shipping related activities for OEM customer’s specific requirements. This includes portal maintenance, special labeling, etc.
  • As the internal expert on customer shipping systems, maintain complete and accurate company procedures and ensure that a backup person is adequately trained.
  • Prepare all documentation for outgoing shipments (International/Domestic). This includes packing slips, customs paperwork, pick lists, quality reports, etc.
  • Coordinate Pick-up with shipping companies.
  • Electronic filing of packing documents and all related shipping paperwork.
  • Obtain quotations for large shipments.
  • Backup for incoming RMA receiving and record keeping.
  • Periodically review shipping prices.
  • Prepare shipping paperwork for RMAs.
  • Print and code shipping bills weekly.
  • Create weekly schedule of shipments for shipper.


  • Target zero customer complaints related to shipping mistakes.
  • Work collaboratively with the Energetiq team to identify and implement projects that improve overall performance.
  • Submit performance reports / KPIs weekly.


  • Shipping paperwork
Minimum Requirements and Qualifications
  • Minimum education includes a bachelor’s degree in a relevant field, preferably related to production and logistics
  • Two to five years of experience in shipping and logistics.
  • Experience with ERP systems
  • Extremely organized
  • Strong analytical skills
  • Competent user of MS Office products

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